Terms & Conditions
 
The following terms and conditions apply to all transactions on this website. Please read them carefully. They do not affect your statutory rights.

We reserve the right to change these Terms and conditions at any time. You will be asked to read and accept the Terms and conditions each time you place an order to ensure that you are happy with them.

Our contract

You will have the opportunity to check and correct any errors in your order up until you click the Continue to Payment button.

After you submit your order we will give you an Invoice/Reference No. and details of the products you have ordered. We will then send the same details to you in the form of an email acknowledging receipt of your order. Please note acceptance of your order will only be given on receipt of your payment. We will let you know if your payment details cannot be authorised for any reason and may invite you to pay by another method.

Prices, offers and products are subject to availability and may change before, but not after, we accept your order. If a product becomes unavailable we may offer you an alternative.

IMPORTANT: We try very hard to ensure that all the information on this site is accurate, however occasionally an error can occur. If we discover an error in the price or description of a product you have ordered, we reserve the right to cancel your order at any time.

Prices and Delivery costs

All prices and charges on this site are in UK pounds.

The total cost of your order will be the price of the products you order, plus the chosen delivery cost. All these costs are clearly set out in your shopping basket before you submit your order.

All orders despatched by first class post are not insured. By selecting Royal Mail Special Delivery your goods will be insured up to £500, by selecting courier you may choose the level of insurance required for your order. (Insurance is in accordance with the individual carrier's terms and conditions)

Next day/am deliveries may incur additional carriage charges.

Deliveries outside the UK will be charged according to the destination. An approximate cost can be provided on request.

Orders that are sent by 1st class post: We do not accept responsibility for these orders if they are lost, stolen or arrive damaged in transit.

Orders that are sent by Royal Mail Special Delivery and courier: We are able to track these orders, but please be advised that your goods are not insured for consequential loss. If you require this service we can provide this at additional cost. Please contact the sales office for further information.

If you are unable to check your goods on delivery, please write unchecked on the delivery paperwork before signing.

Delivery schedule: We endeavor to dispatch all orders within 5 to 7 working days of placing your order or on approval of your artwork. This is subject to stock availability and the size of your order.

Damaged Goods: If your goods arrive damaged please keep all packaging materials and notify us within three days. We will advise you of the carrier and tracking number for you to make a claim.

Credit Card Security. This is a secure website and your details are held securely.

Contact Us: If you need help and advice on a product or our services or how to order, you can get in touch with us Monday to Friday 9am to 5pm.
Email: mawspecial@ntlworld.com Tel: 01322 402082 (+44 1322 402082).

We recommend that you print a copy of these terms and conditions for future reference.
 
Returns Policy
 
You may return all items within 7 days for a full refund or replacement only if items are not substantially as described. Engraved or personalised goods, packing and carriage charges will not be refunded.
 
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